St. Paul, MN (April 4, 2020) — At Matsuura USA, we understand concerns about COVID-19 (Novel Coronavirus) are top of mind for our customers and the community. We created this page to share content that we believe is relevant to your challenges related to the pandemic. Below is an evolving collection of resources to consider for your manufacturing business and your family. These will be updated regularly as more information is available.

Please click on the highlighted links below for more information.

Federal Government Resources:

Industry Resources:

State Resources:

  • View COVID-19 resources from states and local governments: HERE.

Home and Family Resources:

Creators Respond:

Manufacturers around the world have joined forces on a historic initiative to respond to COVID-19.

  • Mercedes High Performance Powertrains have produced engines that have won eight constructors’ championships and 10 drivers’ championships in Formula 1, and as part of ‘Project Pitlane’ they’re now helping turn the tide in the battle against coronavirus. Learn more: HERE.
  • Matsuura UK Customer, CNF Precision Engineering Limited, instead of producing their usual output, they are preparing to churn out ventilator parts, joining the other essential manufacturers working against the clock to fight the coronavirus. Read more: HERE.

Matsuura USA Resources:

  • Matsuura USA’s President Craig St. John’s Statement on the virus: HERE.
  • Matsuura USA’s Critical Manufacturing Sector Information: HERE.
  • Matsuura’s Service Team, available 24/7: HERE.
  • Matsuura’s Parts Team available 24/7: HERE.
  • Matsuura’s Distributor Network available 24/7: HERE.
  • Matsuura USA’s Partnership with ‘The Open Door’ HERE.

At Matsuura USA, we remain committed to our customers and continue to provide the incomparable service, support and parts expected from Matsuura. We are prepared with tools to continue business as usual.

We encourage our customers to contact Matsuura or your exclusive Matsuura Distributor with Sales, Applications, Service and Parts Requests. Whether by phone, fax or e-mail, Matsuura machine tool specialists are available 24-hours a day, 7-days a week to advise and assist you in answering questions regarding the operation of your Matsuura machine tools.

At Matsuura, we recognize interruptions to production have a significant impact on our customers’ productivity.  Matsuura USA has an expansive inventory of original, factory authorized parts on the shelf.  We maintain our expansive parts stock for immediate shipment, while minimizing delivery delays or even non-availability.

We understand how critical the availability of high-quality spare parts is during this crisis and have made a significant investment in spare parts fulfillment. We will respond immediately and swiftly have your manufacturing facility back to full operation.

All Matsuura USA Departments are available including our service and applications teams, parts shipping and our nationwide sales organization. Please contact us by phone at 651-289-9700 or 800-518-4584 (toll free) or email: [email protected].

Our team at Matsuura USA sends our gratitude to the essential workers for all their hard work and for putting themselves at risk to protect, serve and provide for their communities. From the doctors, nurses, medical staff, first responders, truckers, delivery drivers, mail carriers, essential retail workers, gas station employees, custodial staff, essential manufacturing workers and so many more.

Matsuura Machinery USA, Inc., located in St. Paul, MN is the U.S. subsidiary of Matsuura Machinery Corporation in Japan. Since 1935, Matsuura has been the forerunner in designing innovative technology and manufacturing solutions to a variety of industries around the globe. Matsuura Machinery USA, Inc. delivers unmatched excellence in 5-axis, vertical, horizontal, linear motor, multi-tasking CNC machine tools and machines with a powder bed metal AM platform with machining capability. Matsuura Machinery USA, Inc. provides the service, applications and technical field support that have always been the Matsuura standard for business.