St. Paul, MN (January 26, 2021) — The coronavirus pandemic has devastated many businesses, but Matsuura is busy — demand has skyrocketed for 5-axis unmanned automation solutions that allow manufacturers the ability to respond swiftly to customers’ needs and run unmanned in the evening and on weekends, according to Craig St. John, Matsuura’s President.
Matsuura is expanding and hiring-currently seeking a National Sales Manager, a 5-Axis Application Engineer and a Machine Tool Field Service Engineer. Visit: https://www.matsuurausa.com/careers/ to learn more.
Why is Matsuura busy while many other machine tool builders have seen a 30% to 40% drop in business this year? The pandemic is driving a shift in companies’ use of technology. Successful shops are implementing 5-sided machining and palletized solutions to reduce set-up time and gain unmanned machine time. This shift in how to make parts helps Matsuura since we have delivered these solutions for over 20 years, and have gotten good at it.
Matsuura customers are utilizing this technology and making money in 2020 in spite of the current volatile situation. These savvy manufacturers have learned how to maintain their productivity with fewer workers utilizing Matsuura’s technology.
Progressive shops are investing in 5-sided machining solutions and palletized 5-axis and horizontal machining centers and prevailing in ongoing volatility. As business continues to grow, Matsuura USA seeks qualified candidates.
The Upper Midwest Business Manager will be responsible for the Upper Midwest Territory, where the candidate will maintain relationships with existing Matsuura USA customers to ensure their needs are met, while also developing new partners within the region. (Advancement Opportunity-this position as Midwest Business Manager is intended to be a stepping stone to National Sales Manager).
The candidate will maintain an extensive knowledge of the machine tool industry and Matsuura Machinery product lines. In addition, Matsuura’s Upper Midwest Business Manager will travel frequently to Distributor and Customer sites to monitor and assist with sales and orders, provide training and support on Matsuura machines, controls and software.
The Upper Midwest Business Manager will report to the Vice President of Sales and Marketing. This role provides a generous salary plus performance-based bonus.
The Matsuura 5-Axis Application Engineer’s objective is to train and support Distributor Engineers and/or Matsuura customers in the operation and troubleshooting of all Matsuura machining centers for machine software, machining applications, cutting conditions, control functions, and Fanuc 5 axis functions. The Senior Application Engineer will typically perform time studies, test cuts, CAM and manual programming, create CAD models, setup and execute machine cutting demos for both showroom machines and technical workshops/open houses, as well as troubleshoot machine functions and Matsuura software. The Senior Application Engineer will be responsible for resolving multifaceted challenges that exceed the scope of Matsuura Distributor’s ability.
Field Service Engineer’s objective is to identify cause and provide corrective action in repairing a variety of Matsuura products. The Matsuura Field Service Engineer will be responsible for resolving multifaceted challenges that exceed the scope of Matsuura distributor’s ability including: Travel to customer’s facility to provide installation, troubleshooting maintenance and repair support on Matsuura machines and controls. Provide comprehensive training to distributors and customers as wells as assistance over e-mail and phone. Utilize machine tool manuals, technical documents, internal and vendor resources to research machine issues. Ensure proper documentation regarding machine issues, repairs and installation; the Matsuura Field Service Engineer will provide detailed feedback to management, distributors and customers.
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Matsuura Machinery USA, Inc., located in St. Paul, MN is the U.S. subsidiary of Matsuura Machinery Corporation in Japan. Since 1935, Matsuura has been the forerunner in designing innovative technology and manufacturing solutions to a variety of industries around the globe. Matsuura Machinery USA, Inc. delivers unmatched excellence in 5-axis, vertical, horizontal, linear motor, multi-tasking CNC machine tools and machines with a powder bed metal AM platform with machining capability. Matsuura Machinery USA, Inc. provides the service, applications and technical field support that have always been the Matsuura standard for business.