St. Paul, MN (July 15, 2016) — At Matsuura Machinery USA, we have built and expanded our service organization to support the requirements of our customers with one main purpose — TO MAXIMIZE YOUR MACHINE’S UPTIME. We recognize the investment you have made in purchasing the finest machine tools for your business, but understand that professional and responsive service ensures peace of mind about your buying decision.

Our service representatives are skilled, knowledgeable and experienced in providing the most technologically advanced service for your machine tools.  Our experts are trained for quick problem resolution to limit your downtime.

Matsuura machine tools are known for high-precision, high-accuracy, close tolerances and dependability year after year. Our machines are built to last, but sometimes service is required. Whether you require machine maintenance, repairs or training, at Matsuura Machinery USA, our service experts provide exceptional service that will maximize uptime and reduce your total cost of ownership.

When you make an investment in a Matsuura CNC machine tool, you receive instant access to our extensive service program. Matsuura Machinery USA’s comprehensive distributor network located throughout the United States provides complete service and a dependable, immediate response to keep your machines running to their fullest potential.

There are many Matsuura machines well over 20 years old still in service today; some almost 40. With original Matsuura service, we can restore your equipment to its original performance. We are dedicated to ensuring your Matsuura machine runs smoothly for many years.

At Matsuura Machinery USA, our customers have high expectations: you want high-performance and reliability, superior accuracy and surface finish, machine flexibility, ease of use, minimal maintenance and responsive and knowledgeable service. WE UNDERSTAND MACHINE UPTIME IS CRITICAL. Matsuura machines are built with our customers’ needs in mind. Since our foundation in 1935, Matsuura has been at the forefront of innovative design, development and manufacture of high quality machining centers. 

We deliver immediate telephone contact and support, same or next day onsite support, reasonable professional service cost and expert service capability.

Recently, Matsuura Machinery USA announced the promotion of SHAWN BUBOLTZ to National Service Manager and ROGER BREEGGEMANN to Service Coordinator. These two promotions further Matsuura’s customer commitment.

Buboltz will manage the overall direction and coordination of Matsuura Machinery USA’s Service Department.  Prior to his role as Interim Service Manager at Matsuura Machinery USA, Buboltz served as Service Engineer. 

“With more than 16 years of experience, Shawn’s comprehensive understanding of the industry is critical and provides him with an exceptional awareness and intelligence. Shawn’s keen insights and knowledge enable him to effectively lead the Matsuura USA Service Team. Most importantly, he is equipped to provide the incomparable service our customers expect from Matsuura. Shawn’s leadership and strategic abilities will ensure that the Matsuura Machinery USA Service Team delivers prompt and comprehensive service. One of his greatest qualities is his awareness and appreciation of what it takes for a customer to be satisfied,” said Craig St. John, President of Matsuura Machinery USA, Inc.

Breeggeman most recently held the position of Service Engineer at Matsuura USA. He graduated from Shakopee High School in Shakopee, MN and received training in Welding from Hennepin Technical College in Eden Praire, MN.

“In Roger’s expanded role as Service Coordinator, he will manage our service scheduling and dozens of other projects that must happen behind the scenes to deliver Matsuura’s world-class service. Roger’s extensive management experience reinforces his proficiency in responding to and solving our customer’ requirements. He uses analytical and problem-solving abilities to explore and successfully resolve any customer questions or concerns,” St. John concluded.

Whether by phone, fax or e-mail, Matsuura machine tool service specialists are available 24-hours a day, 7-days a week to advise and assist you in answering questions regarding the operation of your Matsuura machine tools. Your EXCLUSIVE MATSUURA DISTRIBUTOR will address your needs quickly and professionally, and work with you to maximize your machine’s uptime to reduce total ownership costs.

To learn more, please contact your exclusive Matsuura distributor or contact Matsuura USA at [email protected]