Katsutoshi Matsuura Builds Lifelong Customer Loyalty

Matsuura Machinery President, Katsutoshi Matsuura, recently visited J & J Machine and Integrity Tool. He continues Matsuura Machinery’s longstanding tradition of creating lifelong partnerships with customers and assisting each one in discovering the best solution for their manufacturing processes.

“We make sure every customer is satisfied throughout the sales process and beyond. Service is very important to us,” Matsuura said.

Matsuura explained how when machines are shipped out of the factory, every machine is considered as “our own child, starting relationships with customers.”

Service is key to Matsuura’s concept of “the family business.”

“Our dedication and commitment to our customers remain at the core of our truly unique family business,” Matsuura concluded.

Machinery USA, Inc., located in St. Paul, MN is the U.S. subsidiary of Matsuura Machinery Corporation in Japan. Since 1935, Matsuura is the forerunner in designing innovative technology and manufacturing solutions to a variety of industries around the globe. Matsuura Machinery USA, Inc. delivers unmatched excellence in 5-axis, vertical, horizontal, linear motor, multi-tasking CNC machine tools and machines with a powder bed metal AM platform with machining capability. Matsuura Machinery USA, Inc. provides the service, applications and technical field support that have always been the Matsuura standard for business.


For more information on Matsuura products, contact: [email protected].