Standing Behind Every Matsuura Machine


St. Paul, MN (April 27, 2021) —At Matsuura, we stand behind every machine we produce.

Our customers receive instant access to Matsuura’s service program. Matsuura Machinery USA’s comprehensive distributor network located throughout the United States provides complete service and a dependable, immediate response to keep machines running to their fullest potential. Our distributors are selected for their commitment to our customers.

“We will respond immediately and swiftly have your shop back to full operation ensuring the performance of our machines for many years,” said Shawn Buboltz, VP Technical Services.

Matsuura maintains a strong global presence and has distributors in 41 countries where our professionals provide exceptional service that will maximize uptime and reduce total cost of ownership.

Recently, Matsuura Machinery President, Katsu Matsuura explained how when machines are shipped out of the factory, every machine is considered as “our own child, starting relationships with customers.”

Service is key to Matsuura’s concept of “the family business.”

Matsuura Machinery USA, Inc. recognizes interruptions to production have a significant impact on our customers’ productivity and profits.  Matsuura Machinery USA, Inc. has an expansive inventory of original, factory authorized parts on the shelf.  Matsuura Machinery USA, Inc. guarantees the availability of most parts.

Whether by phone, fax or e-mail, Matsuura machine tool service specialists are available 24-hours a day, 7-days a week to advise and assist you in answering questions regarding the operation of your Matsuura machine tools. Matsuura’s service team will address your needs quickly and professionally, and work with you to maximize your machine’s uptime to reduce total ownership costs.

To learn more, please contact your exclusive Matsuura distributor or contact Matsuura USA at:

Machinery USA, Inc., located in St. Paul, MN is the U.S. subsidiary of Matsuura Machinery Corporation in Japan. Since 1935, Matsuura has been the forerunner in designing innovative technology and manufacturing solutions to a variety of industries around the globe. Matsuura Machinery USA, Inc. delivers unmatched excellence in 5-axis, vertical, horizontal, linear motor, multi-tasking CNC machine tools and machines with a powder bed metal AM platform with machining capability. Matsuura Machinery USA, Inc. provides the service, applications and technical field support that have always been the Matsuura standard for business.


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